1) Certified reference material 
The way in which a company manages its relationships with customers. Often used to describe software used for such purposes....more on CRM
Customer Relationship Management / Compensating Resource Manager, details ...
Customer Relationship Management.
(In topic `CRM Skills`) Customer Relationship Management is a strategy (as opposed to being simply an application or suite of products) that companies adopt in order to retain and attract profitable customers.
customer relationship management
<abbreviation> Cross-reacting material. ... (05 Mar 2000) ... 
Customer Relationship Management - Improving interaction with customers through better understanding, with the aim of increasing customer satisfaction and loyalty (thus increasing profits).
Aviation acronym: Crew Resource Management
Customer Relationship Management
Customer Relationship Management. A philosophy, which focuses on making all departments in an organisation customer facing, so to speak. In recent years it has manifested itself as a form of enterprise application software. Despite the wisdom of keeping track of customers and their behaviour there is a niggling feeling that CRM systems have not liv...
Type: Abbreviation Definitions: 1. Abbreviation for cross-reacting material; certified reference material.
customer relationship management
City Repair Mechanism.
Customer Relationship Management
Certified reference material
acronym: certified reference material
Cardiac Rhythm Management
Customer Relationship Management