Assertiveness is the quality of being self-assured and confident without being aggressive. In the field of psychology and psychotherapy, it is a learnable skill and mode of communication. Dorland`s Medical Dictionary defines assertiveness as: `a form of behavior characterized by a confident declaration or affirmation of a statement without need ..... Found on http://en.wikipedia.org/wiki/Assertiveness
(ә-sur´tiv-nes) a form of behavior characterized by a confident declaration or affirmation of a statement without need of proof; this affirms the person's rights or point of view without either aggressively threatening the rights of another (assuming a position of dominance) or submissively permitting anothe... Found on http://www.encyclo.co.uk/local/21001