Function dedicated to receiving or making outgoing contact by telephone.Found on http://www.nmoa.org/Library/index.htm
The process of using the telephone as a medium to sell products and/or services. Where 'telemarketing' is used to market products and/or services over the phone, 'telesales' is the process of actually 'closing' the sale over the phone. Telesales is often associated with low value sales.
Found on http://www.dmconcepts.co.uk/jargon_buster.html
No exact match found