(from the article `Afasid dynasty`) ...Córdoba. The Lower Frontier (modern central Portugal) had enjoyed a measure of autonomy after the death of the Umayyad caliph al-akam II (976), ...
Skill Based Routing â€` the routing of calls to agents or groups of agents depending on their skills for a particular product/service.
See styrene-butadiene rubber (SBR)
Strategic Business Requirements