Chordiant, formerly known as Chordiant Software and J. Frank Consulting, was an American software company which offered enterprise software to help other companies improve customer experience. They were headquartered in Cupertino, California. Chordiant provided Business Process Management (BPM), Customer relationship management (CRM), and Enterpri...
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http://en.wikipedia.org/wiki/Chordiant
(In topic `CRM Skills`) An integrated multichannel CRM solution which uses a single view of the customer. Its workflow engine enables the creation of business processes which match a company`s best business practices.
Found on
http://www.encyclo.co.uk/local/20477
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