Workaround

A workaround is a bypass of a recognized problem in a system. A workaround is typically a temporary fix that implies that a genuine solution to the problem is needed. But workarounds are frequently as creative as true solutions, involving outside the box thinking in their creation. Typically they are considered brittle in that they will not respon...
Found on http://en.wikipedia.org/wiki/Workaround

workaround

Workarounds for problems are documented in known error records. Workarounds for incidents that do not have associated problem records are documented in the incident record.
Found on http://exin.vanharen.net/Player/eKnowledge/itildutchglossary.pdf
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