Computer Telephony Integration.
(In topic `CRM Skills`) CTI is an acronym for Computer Telephony Integration, the integration of telephone/ACD and software/database systems to provide platforms that facilitate customer service and increasing call center agent productivity. The combination of CRM and SFA applications with CTI is enabling the provision of new customer service appl...(In topic `Network Architectures`) acronym for Computer Telephony Integration(In topic `operations support systems`) CTI is an acronym for Computer Telephony Integration, the integration of telephone/ACD and software/database systems to provide platforms that facilitate customer service and increasing call center agent productivity. The combination of CRM and SFA applications with CTI is enabling the provision of new custom...
Computer Telephony Integration, or simply 'computer telephony,' is literally the use of computers to manage telephone calls. The term covers the range of facility from the computerised services of call centres and call routers through to the ability to use your personal computer to initiate and manage phone calls.
Computer Telephone Integration. The ability to inter-work phone switches with computer systems. This link between computers and telephony has many other names including CSTS, CAT, CIT and iCAT.
Computer Telephony Integration; typically used in Call Centres and in support of Customer Care in CCBS (billing system).
Computer-Telephony Integration
computer telephony integration; providing a link between telephone systems and computers to facilitate incoming and outgoing call handling and control; the physical link between a telephone and server. 
Competent to Instruct
Computer Telephony Integration
Côte d'Ivoire (Republic of)
Central Tyre Inflation
Computer Telephony Integration