[ITSM] A Service Desk is a primary IT service within the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). It is intended to provide a Single Point of Contact (`SPOC`) to meet the communication needs of both Users and IT employees. But also to satisfy both Customer and IT Prov...
Found on
http://en.wikipedia.org/wiki/Service_desk_(ITSM)
The location at which exhibitors order services from show management.
Found on
http://www.exhibitoronline.com/glossary/index.html?letter=s
(ITIL Service Operation) The single point of contact between the service provider and the users. A typical service desk manages incidents and service requests, and also handles communication with the users.
Found on
https://www.encyclo.co.uk/local/22879
No exact match found.
