A quality management system (QMS) is a collection of business processes focused on achieving your quality policy and quality objectives — i.e. what your customer wants and needs. It is expressed as the organizational structure, policies, procedures, processes and resources needed to implement quality management. Early systems emphasized predicta...
Found on
http://en.wikipedia.org/wiki/Quality_management_system
(QMS) (ITIL Continual Service Improvement) The framework of policy, processes, functions, standards, guidelines and tools that ensures an organization is of a suitable quality to reliably meet business objectives or service levels. See also ISO 9000.
Found on
https://www.encyclo.co.uk/local/22879
No exact match found.
