Ishikawa diagrams (also called fishbone diagrams, herringbone diagrams, cause-and-effect diagrams, or Fishikawa) are causal diagrams created by Kaoru Ishikawa (1968) that show the causes of a specific event. Common uses of the Ishikawa diagram are product design and quality defect prevention, to identify potential factors causing an overall effect...
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A graphic tool used to explore and display all the factors that may influence or cause a given outcome. (Also known as a cause and effect or fishbone diagram.)
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(ITIL Continual Service Improvement) (ITIL Service Operation) A technique that helps a team to identify all the possible causes of a problem.
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