
Capacity management is a process used to manage information technology (IT). Its primary goal is to ensure that IT capacity meets current and future business requirements in a cost-effective manner. One common interpretation of capacity management is described in the ITIL framework. ITIL version 3 views capacity management as comprising three sub-...
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http://en.wikipedia.org/wiki/Capacity_management

(ITIL Continual Service Improvement) (ITIL Service Design) The process responsible for ensuring that the capacity of IT services and the IT infrastructure is able to meet agreed capacity- and performance-related requirements in a cost- effective and timely manner. Capacity management considers all resources required to deliver an IT service, and is...
Found on
https://www.encyclo.co.uk/local/22879
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